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    Pipeline Emergency

  • (888) 367-6671
  • (402) 398-7911

    General Information

  • (877) 654-0646
  • (402) 398-7200

    Customer Service

  • (866) 398-7098
  • (402) 398-7098

    Call Before You Dig

  • Call 811

Contact Us / Overview

Date Requested: Jul 02 2026 8:19 AM

Printable Version

Get In Touch

Northern Natural Gas values your business and is available to provide the assistance necessary to resolve your questions as quickly as possible. Northern personnel are listed by department; please use the following categories to determine the best group to contact or call (402) 398-7200 for assistance.

 

Your questions are important t​o us. You may contact us​ by submitting the Feedback Form or sending an email to nngcustomerservice@nngco.com. We will make every attempt to respond within one business day.

 

General Information​​

Northern Natural Gas Company
1111 South 103rd Street
Omaha, NE 68124
Toll-Free: (877) 654-0646
Local: (402) 398-7200
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Landowners & Encroachments​

Northern's Right of Way Department
​​Hours: 7:30 a.m. - 4:30 p.m.​ Monday through Friday 
Toll-Free: (866) 398-7042
Local: (402) 398-7042
 

Pipeline Emergency

Northern’s Operations Communication Center
24 hours a day
Toll-Free: (888) 367-6671
Local: (402) 398-7911
Credit​​​​​​​​

Responsible for administering the creditworthiness provisions of the Northern FERC gas tariff.

​Contact ​Title ​Phone Number E-Mail Address
Don Nosworthy Manager, Credit Risk (402) 398-7741 Donald.Nosworthy@nngco.com
Joe Nigrin Sr. Credit Analyst (402) 398-7812 Joseph.Nigrin@nngco.com​​
Laura Linden Sr. Credit Analyst (402) 398-7719​
Laura.Linden@nngco.com​​

Credit Group Email
credit@nngco.com
Customer Service and Business Development 
Customer Service Representatives

The Customer Service group is responsible for assuring that customers' gas transportation/storage nominations, scheduling, imbalance resolution and invoicing are completed in a timely manner and in compliance with Northern’s FERC gas tariff. The group provides ongoing customer support and issue resolution regarding all nomination, scheduling and billing concerns.

After normal business hours (10:00 p.m. to 6:30 a.m.): (402) 398-7098 or (866) 398-7098
Email: DL-NorthernCSRGroup@​nngco.com

Pricing and Storage Account Representatives

Responsible for working with Northern's storage and field area transportation customers and the overall planning and management of Northern's storage services and the provision of risk management and pricing/structuring services.

Contact Title Phone Number Email Address
Ben Humann Vice President - Pricing and Storage (402) 398-7299 Ben.Humann@nngco.com
Matt Bowers Capacity Structuring and Pricing Manager
(402) 398-7268 Matthew.Bowers@nngco.com​​​
Mark Moulton Capacity Structuring and Pricing Specialist
(402) 398-7862 Mark.Moulton@nngco.com
John Pritchard Capacity Structuring and Pricing Director
(402) 398-7383 John.Pritchard@nngco.com
Customer Service Business Development Management

Northern Management Team is responsible for all commercial activities with customers relating to transportation and storage.

Contact Title Phone Number Email Address
Tom Halpin Vice President, Customer Service & Business Development​
(402) 398-7088 Tom.Halpin@nngco.com
Ben Humann Vice President, Pricing and Storage (402) 398-7299 Ben.Humann@nngco.com
Frank Rozmus Vice President, Business Development & System Optimization
​(402) 398-7724 Frank.Rozmus@nngco.com
​Mike Stage Vice President, South Business Development (713) 653-1804 Mike.Stage@nngco.com
Jason Thomsen Sr. Director, Customer Service (402) 398-7469 Jason.Thomsen@nngco.com
Brough Pickrell Director, Customer Service (402) 398-7432 Brough.Pickrell@nngco.com
Briana Fuller
Customer Service Coordinator​ (402) 398-7574​
Briana.Fuller@nngco.com
Marketing Account Representatives

Responsible for working with Northern’s Market and Field Area customers regarding development of new facilities, expansions, new supply and new markets, or selling/buying assets. This includes adding new power generators and ethanol plants, constructing new interconnects, adding new producer connections, or expanding existing facilities.

Contact Title Phone Number Email Address
Mike Barry Account Executive (402) 398-7105 Mike.Barry@nngco.com
Stephanie Korbelik Account Executive (402) 398-7408 Stephanie.Korbelik@nngco.com
Karen Lagerstrom Account Executive (402) 398-7508 Karen.Lagerstrom@nngco.com
Andrea Nicks Account Executive (402) 398-7130 Andrea.Nicks@nngco.com
Rachel Robison Account Executive (402) 398-7542 Rachel.Robison@nngco.com
Todd Rushton Account Executive (651) 456-1785 Todd.Rushton@nngco.com
​Dave Stockdale Account Executive (402) 398-7646 David.Stockdale@nngco.com
Mike Underwood Account Director (651) 456-1780 Mike.Underwood@nngco.com
Jason Warnemunde Account Executive (402) 398-7142 Jason.Warnemunde@nngco.com
Business Development Account Representatives (Houston / South Region)

Responsible for working with Northern’s Market and Field Area customers regarding development of new facilities, expansions, new supply and new markets, or selling/buying assets. This includes adding new power generators and ethanol plants, constructing new interconnects, adding new producer connections, or expanding existing facilities.

Contact Title Phone Number Email Address
​Steven Pustejovsky Account Executive ​(713) 653-1810 Steven.Pustejovsky@nngco.com
Designated Corporate Officials
Contact Title Phone Number Email Address
Primary Official
Kirk Lavengood
Vice President, General Counsel and Regulatory Affairs (402) 398-7376 Kirk.Lavengood@nngco.com​​
Secondary Official
Britany Shotkoski
Deputy General Counsel​
(402) 398-7077
Britany.Shotkoski@nngco.com​​
Chief Compliance Officer
Ryan Coufal
Senior Attorney
(402) 398-7550
Ryan.Coufal@nngco.com​​
Gas Accounting/Vendor Accounts Payable​​

Responsible for vendor payments and processing.

Contact Title Phone Number Email Address
Linda Lickteig Supervisor, Accounts Payable (402) 398-7199 Linda.Lickteig@nngco.com
Media Relations​

Media contact for information regarding Northern.

Contact Title Phone Number Email Address
​Britany Shotkoski Deputy General Counsel ​(402) 398-7077 Britany.Shotkoski@nngco.com
Operations - Measurement Desk

Responsible for analysis and review of Northern’s Electronic Flow Measurement (EFM) and to ensure delivery of consistent, accurate and timely measurement data information to Northern customers.

Contact Title Phone Number Email Address
Measurement Services Measurement Analyst ​(402) 398-7539
DL-IT_OPS_ODI_Admin@nngco.com​​​
Operations - Gas Control and Operations Communication Center​

Overall responsibility for fully utilizing pipeline capacity, managing and controlling the safe movement of gas through Northern’s pipeline system, maximizing throughput, and maintaining a safe and economically efficient pipeline operation.

Contact Title Phone Number Email Address
​Kyle Bencker Sr. Director, System Control & Planning​
​(402) 398-7871 Kyle.Bencker@nngco.com
Pipeline Emergency Operations Communication Coordinator ​(888) 367-6671
Purchasing/Procurement

Responsible for administering procurement and purchasing for Northern.

Contact Title Phone Number Email Address
Tom Maddock ​Director, Supply Chain (402) 398-7361 Thomas.Maddock@nngco.com
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