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About Us / President's Message

Date Requested: Apr 15 2024 3:24 AM

Printable Version
president image
Laura K. Demman

Northern Natural Gas

president image
Mark Hewett

President and CEO
BHE Pipeline Group

Northern Natural Gas is in business to serve you, and we know that we must earn your business every day. Our commitment to you is to deliver the best value in the industry by:

  • Providing safe, reliable and flexible natural gas transportation and storage services.
  • Offering competitive pricing and access to diverse supplies.
  • Delivering superior customer service.
  • Using our resources to help facilitate the growth of our customers.

This long-term commitment is evidenced by our financial investment in the integrity of the pipeline, the unwavering commitment to safety, our customer service ranking and the partnership we have established with our customers to grow the natural gas business.

The principles upon which Northern operates are illustrated in our vision and mission statements.

Vision Statement:

  • To be the preferred provider of natural gas transportation and storage services based on our integrity, operational excellence, financial strength and environmental responsibility.

Mission Statement:

  • We are in business to serve our customers. Fairly. Efficiently. Reliably.

What Our Statements Mean:

  • You will get what we promise on time.
  • We will share the purpose behind our actions.
  • We will commit to making it easy to do business with us.
  • We will negotiate and perform in good faith.
  • We will continue to invest in the pipeline in order to provide you highly reliable service and to meet your future growth needs.

You have choices when it comes to natural gas transportation and storage services. That is why Northern is committed to provide our customers with outstanding customer service and value. We pledge to work with efficiency, honesty and integrity and in the best interest of our customers. Northern appreciates your business and is always looking for solutions to meet your business needs. We look forward to many more years of growth together.

Laura K. Demman
Northern Natural Gas