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Support Overview
We hope you find our Support section helpful. If you need immediate assistance, please call the Northern Helpdesk at 1-866-810-5268.
Agreements / Forms
Application and agreement forms to access request of service(s) on Northern
Allocation of Capacity Overview
Northern Natural Gas allocates transportation capacity on its pipeline to ensure integrity of the pipeline. The process to allocate the capacity is reviewed in this section
Application Support
Application support and technical information for access to Northern's business applications
Contact Us
Contact listing for application support, Customer Service, Marketing and Operations personnel
Change Northern Password
Change your password here.
Contract Cross Reference (DUNS Lookup)
Company DUNS and contract number information (User ID needed to access this information)
Customer Presentations
Presentations made by Northern of interest to customers
Feedback Form
Northern values your business and is always willing to provide the assistance necessary to ensure you have your questions resolved as quickly as possible. For general comments, inquiries, or suggestions please submit our Feedback Form
Frequently Asked Questions (FAQ's)
Frequently asked questions regarding new or existing services provided by Northern
Point Location List
The Point Location List provides location information for all points on Northern's system
Request E-mail Notifications
Northern provides the following e-mail notifications to customers:
Critical Notifications
Bumping Notifications
Shipper Scheduled Quantity Cut Notifications
Operator Scheduled Quantity Cut Notifications
Capacity Release Notifications
Invoice Availability Notification
Northern Notes Newsletter
Northern Daily Highlights
User Manuals
Provides user information and manuals for use of Northern's on-line business application