Support Overview 
 
 
We hope you find our Support section helpful. If you need immediate assistance, please call the Northern Helpdesk at 1-866-810-5268.

Agreements / Forms
Application and agreement forms to access request of service(s) on Northern

Allocation of Capacity Overview
Northern Natural Gas allocates transportation capacity on its pipeline to ensure integrity of the pipeline. The process to allocate the capacity is reviewed in this section

Application Support
Application support and technical information for access to Northern's business applications

Contact Us
Contact listing for application support, Customer Service, Marketing and Operations personnel

Change Northern Password

Due to a temporary technical issue the Change Password application of Northern's website is unavailable at this time.  However, you may call the Northern Help Desk numbers below at any time for ID or password assistance. We apologize for any inconvenience. 
Local to Omaha: 402-398-7664
Out of Area - Toll Free: 866-810-5268 


Contract Cross Reference (DUNS Lookup)
Company DUNS and contract number information (User ID needed to access this information)

Customer Presentations
Presentations made by Northern of interest to customers

Feedback Form
Northern values your business and is always willing to provide the assistance necessary to ensure you have your questions resolved as quickly as possible. For general comments, inquiries, or suggestions please submit our Feedback Form

Frequently Asked Questions (FAQ's)
Frequently asked questions regarding new or existing services provided by Northern

Pipeline Map
General mainline map. For a detailed map of Northern's system, please contact a Northern Marketing Representative

Point Location List
The Point Location List provides location information for all points on Northern's system

Request E-mail Notifications
Northern provides the following e-mail notifications to customers:

 Critical Notifications
   Bumping Notifications
Shipper Scheduled Quantity Cut Notifications
Operator Scheduled Quantity Cut Notifications
Capacity Release Notifications
Invoice Availability Notification

Northern Notes Newsletter
Northern Daily Highlights


User Manuals
Provides user information and manuals for use of Northern's on-line business application