Our Priorities
Date Requested: Aug 22 2017 8:04 AM

 

Northern Natural Gas Company, a subsidiary of Berkshire Hathaway Energy, touches the lives of people every day, providing safe, reliable, environmentally responsible and cost-effective storage and transportation of natural gas. The following priorities define us and shape the way we do business today. Unwavering focus on these priorities will shape our businesses for years to come.

Customer Service​
We are focused on delivering reliability, dependability, fair prices and exceptional service to our customers.
Employee Commitment​
We equip employees with the resources and support they need to be successful. We encourage teamwork and provide a safe, rewarding work environment. We make no compromise when it comes to safety.
​Financial Strength
We are excellent stewards of our substantial financial resources. Backed by Berkshire Hathaway, we invest in hard assets and focus on long-term opportunities that will contribute to the future strength of the company.
​Environmental Respect
Natural resources are essential for the production of energy. We are committed to using these resources wisely and protecting our environment for the benefit of future generations. Our Environmental RESPECT Policy details this commitment in the areas of Responsibility, Efficiency, Stewardship, Performance, Evaluation, Communication and Training. 
​Regulatory Integrity
We adhere to a policy of strict regulatory compliance and pursue frequent, open communication with regulators regarding our business performance.
   Operational Excellence
  Together with our employees, we pride ourselves on excellence in every aspect of our work. Our high standards for operations and system maintenance enable us to meet and exceed our customers' expectations, perform our work safely, and preserve our assets.