The links below provide a video overview of multifactor authentication (MFA) navigation and changing a password.
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Change Password
Used to update login credentials.
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Forgot Password
Resets a login password to recover access to an account.
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Forgot User ID
Used to retrieve a username.
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MFA Launch Video
Provides guidance on how to set up and use multi-factor authentication for secure access to Northern’s system.
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New Customer Login
Allows first-time users to create a profile for Northern Natural Gas customer applications.