Get In Touch
Northern Natural Gas values your business and is available to provide the assistance necessary to resolve your questions as quickly as possible. Northern personnel are listed by department; please use the following categories to determine the best group to contact or call (402) 398-7200 for assistance.
Your questions are important to us. You may contact us by submitting the Feedback Form or sending an email to nngcustomerservice@nngco.com. We will make every attempt to respond within one business day.
Pipeline Emergency
Northern’s Operations Communication Center
24 hours a day
Toll-Free:
(888) 367-6671
Local:
(402) 398-7911
General Information
Northern Natural Gas Company
1111 South 103rd Street
Omaha, NE 68124
Toll-Free:
(877) 654-0646
Local:
(402) 398-7200
Email:
nngcustomerservice@nngco.com
Landowners & Encroachments
Northern’s Right of Way Department
Hours: 7:30 a.m. – 4:30 p.m. Monday – Friday
Toll-Free:
(866) 398-7042
Local:
(402) 398-7042
Email:
northernrow@nngco.com
Human Resources
Questions regarding applications status and employment verification
Email:
HR@nngco.com
Scheduling & Nominations
Customer support and issue resolution regarding all nomination, scheduling and billing concerns.
Hours: 6:30 a.m. – 10:00 p.m.
Toll-Free:
(866) 398-7098
Local:
(402) 398-7098
Email:
DL-NorthernCSRGroup@nngco.com
Measurement Services
Support for gas measurement questions.
Hours: 7:30 a.m. – 4:30 p.m. Monday – Friday
Local:
(402) 398-7181
Credit
Responsible for administering the creditworthiness provisions of the Northern FERC gas tariff.
Credit Group Email: credit@nngco.com
| Contact | Title | Phone Number | E-Mail Address |
|---|---|---|---|
| Don Nosworthy | Manager, Credit Risk | (402) 398-7741 | Donald.Nosworthy@nngco.com |
| Joe Nigrin | Sr. Credit Analyst | (402) 398-7812 | Joseph.Nigrin@nngco.com |
| Laura Linden | Sr. Credit Analyst | (402) 398-7719 | Laura.Linden@nngco.com |
Pricing and Storage Account Representatives
Responsible for working with Northern’s storage and field area transportation customers and the overall planning and management of Northern’s storage services and the provision of risk management and pricing/structuring services.
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Ben Humann | Vice President – Pricing and Storage | (402) 398-7299 | Ben.Humann@nngco.com |
| Matt Bowers | Capacity Structuring and Pricing Manager | (402) 398-7268 | Matthew.Bowers@nngco.com |
| Mark Moulton | Capacity Structuring and Pricing Specialist | (402) 398-7862 | Mark.Moulton@nngco.com |
| John Pritchard | Capacity Structuring and Pricing Director | (402) 398-7383 | John.Pritchard@nngco.com |
Customer Service Business Development Management
Northern Management Team is responsible for all commercial activities with customers relating to transportation and storage.
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Tom Halpin | Vice President, Marketing | (402) 398-7088 | Tom.Halpin@nngco.com |
| Ben Humann | Vice President, Pricing and Storage | (402) 398-7299 | Ben.Humann@nngco.com |
| Brough Pickrell | Director, Customer Service | (402) 398-7432 | Brough.Pickrell@nngco.com |
| Frank Rozmus | Vice President, Business Development | (402) 398-7724 | Frank.Rozmus@nngco.com |
| Mike Stage | Vice President, South Business Development | (713) 653-1804 | Mike.Stage@nngco.com |
| Jason Thomsen | Sr. Director, Customer Service | (402) 398-7469 | Jason.Thomsen@nngco.com |
| Briana Fuller | Customer Service Coordinator | (402) 398-7574 | Briana.Fuller@nngco.com |
Marketing Account Representatives
Responsible for working with Northern’s Market and Field Area customers regarding development of new facilities, expansions, new supply and new markets, or selling/buying assets. This includes adding new power generators and ethanol plants, constructing new interconnects, adding new producer connections, or expanding existing facilities.
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Mike Barry | Account Executive | (402) 398-7105 | Mike.Barry@nngco.com |
| Stephanie Korbelik | Account Executive | (402) 398-7408 | Stephanie.Korbelik@nngco.com |
| Karen Lagerstrom | Account Executive | (402) 398-7508 | Karen.Lagerstrom@nngco.com |
| Andrea Nicks | Account Executive | (402) 398-7130 | Andrea.Nicks@nngco.com |
| Rachel Robison | Account Executive | (402) 398-7542 | Rachel.Robison@nngco.com |
| Todd Rushton | Account Executive | (651) 456-1785 | Todd.Rushton@nngco.com |
| Dave Stockdale | Account Executive | (402) 398-7643 | David.Stockdale@nngco.com |
| Mike Underwood | Account Director | (651) 456-1780 | Mike.Underwood@nngco.com |
| Jason Warnemunde | Account Executive | (402) 398-7142 | Jason.Warnemunde@nngco.com |
Business Development Account Representatives (Houston / South Region)
Responsible for working with Northern’s Market and Field Area customers regarding development of new facilities, expansions, new supply and new markets, or selling/buying assets. This includes adding new power generators and ethanol plants, constructing new interconnects, adding new producer connections, or expanding existing facilities.
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Steven Pustejovsky | Account Executive | (713) 653-1810 | Steven.Pustejovsky@nngco.com |
Designated Corporate Officials
| Role | Contact | Title | Phone Number | Email Address |
|---|---|---|---|---|
| Primary Official | Kirk Lavengood | Vice President, Chief Legal Officer | (402) 398-7376 | Kirk.Lavengood@nngco.com |
| Secondary Official | Britany Shotkoski | Deputy General Counsel | (402) 398-7077 | Britany.Shotkoski@nngco.com |
| Chief Compliance Officer | Ryan Coufal | Senior Attorney | (402) 398-7550 | Ryan.Coufal@nngco.com |
Media Relations
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Britany Shotkoski | Deputy General Counsel | (402) 398-7077 | Britany.Shotkoski@nngco.com |
Operations – Gas Control and Operations Communication Center
Overall responsibility for fully utilizing pipeline capacity, managing and controlling the safe movement of gas through Northern’s pipeline system, maximizing throughput, and maintaining a safe and economically efficient pipeline operation.
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Kyle Bencker | Sr. Director, System Control & Planning | (402) 398-7871 | Kyle.Bencker@nngco.com |
| Pipeline Emergency | Operations Communication Coordinator | (888) 367-6671 | (n/a) |
Purchasing/Procurement
Responsible for administering procurement and purchasing for Northern.
| Contact | Title | Phone Number | Email Address |
|---|---|---|---|
| Tom Maddock | Director, Supply Chain | (402) 398-7361 | Thomas.Maddock@nngco.com |