We hope you find our Support section helpful. If you need immediate assistance, please call the Customer Service team.
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Agreements and Forms
Request for Service Forms Customer Business Access and Agreement Forms Contracts / Nomination / Scheduling Forms Trading / Imbalance Forms Capacity Forms / Info Storage Forms Operational Forms Emergency Nomination / Scheduling Forms Credit Assurance Forms
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Allocation of Capacity
Northern allocates transportation capacity on its pipeline to ensure integrity of the pipeline. The process to allocate the capacity is reviewed in this section along with allocation group maps relating to the Market and Field Area groups.
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Application Support
Application and agreement forms to access request of service(s) on Northern.
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Contract Cross Reference (DUNS Lookup)
Company DUNS and contract number information.
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Customer Presentations
Presentations made by Northern of interest to customers.
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EDI Services
Is your company is interested in becoming an EDI trading partner?
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Frequently Asked Questions
Frequently asked questions regarding new or existing services provided by Northern.
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MFA & Password Change Videos
The links below provide a video overview of multifactor authentication (MFA) navigation and changing a password.
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Notification and Security Admin
This system allows customers and other interested parties to elect to receive, via email, selected proprietary information, critical and non-critical notices and other customer communications that are posted to Northern Natural Gas’ website.
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TMS Training Videos
These videos provide an overview of navigation functions, new features and enhancements within TMS.
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Training Materials
Provides user information and manuals for use of Northern’s online business application.