TSP Name: Northern Natural Gas Company TSP: 784158214 Notice ID: 109845 Notice Type: Computer System Status Subject: UPDATE 1: BUSINESS APPLICATIONS INTERRUPTION Critical: N Post Date/Time: 07/23/2026 11:35 AM Notice Status: Terminate Prior Notice: 109842 For Gas Day(s): 07/23/2026 Notice Effective Date/Time: 07/23/2026 11:30 AM Notice End Date/Time: 07/23/2026 02:39 PM Required Response Indicator Description: 5-No response required Notice Text: Update 1: While intermittent service interruptions continue, customers may be able to access the Throughput Management System (TMS) through a mobile device. If successful, Northern recommends using the mobile version of TMS for an improved user experience until service is restored. Original Notice:Northern is experiencing intermittent service interruptions limiting access to its business applications, including the Throughput Management System (TMS), Capacity Release System, Flowing Gas, and ODI. The cause of the outage has been identified as an issue with Microsoft. Northern's IT department is working with Microsoft to remedy the service interruption. The timing of when service will be restored is currently unknown.Northern regrets any inconvenience this may cause and, if necessary, will extend the Timely nomination cycle deadline for Gas Day Friday, July 24, 2026, to provide customers with additional time to complete their nominations.An update will be provided once system availability is restored.If you have any questions, contact your marketing or customer service representative.