Northern Natural Gas

People doing excavation, digging or grading are the most frequent cause of pipeline damage and failures. Whether you are planning to build a major development or landscape your property, you should protect your safety and the safety of those around your work site by notifying your state�s One-Call Center before you begin.

When notified in advance by the One-Call Center, Northern Natural Gas personnel will stake the exact location of the pipeline. This free service allows you to begin your project with the assurance that your safety will not be compromised and our pipeline will not be damaged.

WHAT IF I DIG AND DISTURB A PIPELINE?
If you hit or contact a pipeline in any way, inform Northern Natural Gas immediately. A gouge, scrape, scratch, dent or crease to a pipe or its coating may cause a future safety problem. It is imperative that Northern Natural Gas inspects and repairs any damage to our pipeline, no matter how minor it may seem.
WHAT SAFETY PROCEDURES SHOULD YOU TAKE?
When it comes to the safety of you or anyone else near a pipeline, it is important to know the procedures you should take when someone has damaged a pipeline or when you suspect a gas leak. If you or anyone else accidentally damages or suspects a gas leak on a Northern Natural Gas pipeline, follow the procedures below:

Other Resources - www.digsafely.com

1. Leave the area immediately and warn others to stay away.

2. If you suspect your excavation equipment has struck a pipeline, do not attempt to move the equipment. Shut the equipment off and leave the area.

3. Once away from the pipeline, call our 24-hour Operations Communication Center Emergency number at 1-888-367-6671, as well as your local fire or police department.

The Operations Communication Center is made up of a dedicated team trained in emergency situations, who are available 7 days a week, 24-hours a day. They are trained to respond and direct any emergency calls to the proper authorities, gather the most accurate information regarding an incident and dispatch the proper company personnel to the location of the emergency as quickly as possible.