Northern Natural Gas Company is focused on delivering
reliability, dependability, value and exceptional service to all of its customers.
We value your business and recognize and embrace our responsibility to serve you promptly
and fairly. The following vision and mission statements articulate more formally the
principles upon which the company operates.
Our Vision and Mission
Vision Statement:
To be the preferred provider of natural gas transportation and storage services based
on our integrity, operational excellence, financial strength and environmental responsibility.
Mission Statement:
We are in business to serve our customers. Fairly. Efficiently. Reliably.
To accomplish this vision and mission, we commit to:
- Listen to our customers.
- Deliver what we promise on time.
- Share the purpose behind our actions.
- Operate the business with unquestioned integrity.
- Negotiate and perform in good faith.
With these commitments, we have transformed our regulated obligation to serve into our privilege
to serve. We will continue to invest in our pipeline in order to provide you with highly
reliable service and a full range of transportation and storage services to meet your current
and future business requirements.
In all our efforts, we will conduct ourselves and our business in accordance with the highest safety and ethical standards.
Again, thank you for your business.
Mark Hewett
President
Northern Natural Gas Company
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